This Weekly Membership Policy (“Agreement”) is entered into by and between Inside Out Active Recovery (“Center”) and the member (“Member”) whose name and contact information is provided on the membership application form (“Membership Form”) and is effective upon the Member's agreement on the electronic membership screen. Membership: The Center shall provide the Member with access to a range of health and wellbeing therapies, as detailed on the Center's website or as may be otherwise provided to the Member from time to time. The Member may attend the Center as frequently as the membership terms state within reasonable, safe and fair use limits, making it a flexible option for individuals with busy schedules. Unlimited Access - Safety and Fair Use Limits: Where a membership, promotion, or trial is described as “Unlimited”, this term refers to unlimited access within reasonable, safe, and fair use limits as determined by Inside Out Active Recovery Pty Ltd (“Center”). “Unlimited” does not mean unrestricted, continuous, or excessive use. For health, safety, and recovery effectiveness, Members may book no more than two sessions per day, and total daily usage must not exceed two hours (120 minutes) across all services. The Center’s longest standard protocol is 120 minutes and represents the maximum recommended daily recovery duration. Usage beyond this threshold is considered excessive and inconsistent with safe recovery practices. The Center reserves the right, at its reasonable discretion, to refuse, limit, or terminate sessions that exceed safe or appropriate recovery thresholds, including extended or continuous onsite use or attempts to book excessive back-to-back sessions. Booking systems, staff oversight, and operational controls may be used to enforce these limits. Any attempt to bypass booking limits or misuse unlimited access may result in session cancellation, temporary suspension of booking privileges, or termination of membership without refund. All recovery services are provided for general wellness purposes only and are not a substitute for medical care. The Center does not recommend excessive daily recovery exposure and will act conservatively in the interest of client wellbeing. The Center may amend session limits, durations, and fair-use rules from time to time to ensure client safety, service quality, and equitable access for all members. Payment: The Member shall pay a weekly fee to maintain their membership. The weekly fee covers access to the Center's facilities and services during the week. The fee must be paid in advance to ensure continuous access to the Center's services. Payments can be made using a credit card, or other forms of electronic payment. Cancellation Policy: The Member may cancel their membership at any time after the minimum 2-month membership term by providing a minimum of two weeks' notice before their next billing cycle. The Center may request supporting documentation from the Member's healthcare provider to verify a medical condition. If the Member decides to cancel their membership due to a medical condition, they may be exempt from the two-week notice requirement. Promotional Free Period: From time to time, Inside Out Active Recovery Pty Ltd (“Center”) may offer a promotional free period (for example, 7 days or 14 days) as an incentive for new members to join immediately. For the avoidance of doubt: Any promotional free period offered is not a trial. The promotional free period is a pricing adjustment only and does not replace, shorten, or waive the minimum membership commitment. By accepting a promotional free period, the Member is entering into a full membership agreement and is bound by all Membership Terms and Conditions from the commencement of access. Minimum Membership Commitment: All memberships are subject to a minimum commitment equivalent to eight (8) successful weekly payments. The minimum commitment commences only after any promotional free period has concluded. The minimum commitment is not calculated by calendar days, but by completed and successful billing cycles. Cancellation Requests During or Before Completion of Minimum Term: Memberships cannot be cancelled during a promotional free period. Any cancellation request submitted during the promotional free period, or before the completion of eight (8) successful payments, will: Take effect only after the minimum commitment has been fulfilled; and Require payment of any remaining weekly fees necessary to reach eight (8) successful payments. Stripe and Third-Party Payment Platform Terminology: The Member acknowledges that third-party payment platforms (including Stripe) may refer to a promotional free period as a “trial”. This terminology is platform-generated only and does not alter or override the binding minimum commitment, payment obligations, or cancellation terms set out in this Membership Policy. Misuse and Circumvention: Any attempt to access the Center’s services during a promotional free period with the intention of avoiding the minimum membership commitment constitutes misuse of the promotion. The Center reserves the right to recover unpaid fees, suspend access, terminate the membership without refund, and/or refuse future promotions or memberships where misuse is identified. Membership Suspension: The Member may suspend their membership for up to four weeks per calendar year. To suspend their membership, Members must provide at least two weeks' notice before their next billing cycle. Members may choose to suspend their membership for personal or medical reasons, such as travel, illness, or injury. The Center will not charge a fee for suspending a membership, and Members can reactivate their membership at any time. Late Payments: Members who fail to make timely payments may have their membership revoked. If a member's membership is revoked, they will not be able to access the Center's facilities or services until they have paid any outstanding fees. Members who have outstanding fees will receive a notice reminding them to make payment. If payment is not received within a reasonable time, the Center may terminate the membership. Termination of Membership: The Center reserves the right to terminate a Member's membership at any time for any reason. This includes but is not limited to violations of the Center's code of conduct or policies, disruptive behavior, or any other actions deemed to be detrimental to the Center or its members. In the event of termination, the Member will receive a prorated refund for any unused portion of their membership fees. Governing Law: This Agreement shall be governed by and construed in accordance with the laws of the jurisdiction in which the Center is located. Use of Facilities and Appointment Booking: Appointment Duration Limit: Members are entitled to book one or multiple appointments per day, provided the total duration does not exceed 90 minutes. This approach allows members the flexibility to schedule their recovery sessions according to their daily needs while ensuring that the collective access rights of our entire membership base are respected. This limit is designed to balance individual recovery needs with the collective access rights of our entire membership base. Booking Courtesy: Members are requested to honor their booked appointment durations and vacate the facilities promptly at the end of their allotted time to accommodate subsequent appointments. Exceeding the maximum daily use limit may result in booking privileges being reviewed and potentially adjusted by the Center to ensure fair access for all Members. Amendments: The Center reserves the right to amend this Agreement at any time, from time to time, without notice, to introduce and enforce limits on the use of its facilities and services, including but not limited to, appointment durations, to ensure the wellness and satisfaction of all its Members. Severability: If any provision of this Agreement is held to be invalid, illegal, or unenforceable, the validity, legality, and enforceability of the remaining provisions shall not be affected or impaired. Entire Agreement: This Agreement, including the detailed terms of use for the Center's facilities and appointment booking limits as outlined above, constitutes the entire understanding between the Center and the Member. It supersedes all prior and contemporaneous agreements and understandings, whether written or oral, relating to the subject matter of this Agreement.