Question 1

Are the memberships lock in contracts ?

Accepted Answer

No. We can all understand that life is a forever changing experience. In that respect we are proud to state all our weekly memberships are no lock-in contracts. All memberships can be cancelled at any time with a 2 week cancellation policy from the day you request to cancel.

Question 2

Is there a limit to how many sessions I can book?

Accepted Answer

There is no limit to the amount of sessions that you are able to book. With memberships we want to provide you with the most value to reward your loyalty.

Premium and Platinum VIP members have a limit on how many Cryotherapy sessions they may book per week however Performance, Revive and Detox bookings are unlimited.

Question 3

Am I able to upgrade or downgrade my membership?

Accepted Answer

Yes ! Life and goals are forever changing so we choose to remain flexible to support that. Just ask our friendly staff to make the change for you and your next billing cycle will be on the new membership.